From time to time I talk to people who are struggling to say “no” to their boss or communicate a tough message to someone in authority over them. The book Crucial Conversations is a helpful book that can be a guide to having just such an interaction with a superior. The article linked here distills
We all know that if we are going to interact with people then we are going to have difficult conversations. Even more self-apparent is the fact that if we serve any leadership capacity difficult conversations are not only inevitable; they are necessary. The question is how to get good results out of these conversations. In